You should enjoy using products; they should feel and smell amazing, while giving your skin what it needs...that's the important part.

 Here's the nitty gritty:

TERMS & CONDITIONS

Shipping Policy

We ship to all 50 states in the United States and Puerto Rico. We also offer local pickup from Bolingbrook,IL. Please use coupon code LOCALPU or contact us for info on how to set this up.

Return Policy

It is important to us that you are 100% happy with your purchase and that you love what you get from us. 

If you are unhappy with a product, please contact us to troubleshoot the issue and hopefully remedy it with a change in how you use the product or an exchange for something better suited for your skin. If you are not satisfied, we will arrange for a refund of the product cost, to be credited to method of payment once the product is returned to us.  

Privacy Policy

Jade Lilly will never share your personal information.  We may at times use your contact information to send you information about our products and services.

Summer Shipping

Many of our products have a low melt point due to the low melting point of many of the oils we use. If shipped during hot weather, the butter based products may soften or melt. This can also occur if product is left in a warm place, near a heater or sunny window, in a hot car, etc. If melting at any time occurs, simply place the product in a cool place or refrigerate and it will solidify. The melting will not affect the quality of the product.  

Disclaimer

Our products are not intended to diagnose, treat, cure, our prevent any disease, illness, or medical conditions, nor are they meant to take the place of medical attention or prescribed medications. If irritation occurs while using our products, please discontinue use and consult a physician.
Please make sure to read the ingredients carefully and be aware of ingredients that might cause allergic reaction. 


Problems? Questions?

Call Us

312-399-0324